Domestic Shipping Policy
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping on all orders over $50
Orders that are under $50 will be charged a flat rate of $8 and will be shipped USPS Priority Mail.
We currently only ship within the continental USA.
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Lost & Damaged Shipments
The Hemp Pharmacist is not liable for any products damaged or lost during shipping.
Please confirm the shipping address is accurate and complete before submitting your order. Wrong or partial addresses could result in delays or lost shipments.
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Our goal at CBD.market is to provide our customers with the best CBD products available, delivered directly to your door in the fastest way possible, all while providing the best discounts on the market.
Our shipping guarantee is that all US orders placed before 4:00 PM PST Mon-Sat will leave our San Diego, CA warehouse and go out for delivery on the very same day. Orders are shipped via US Postal Service and are typically delivered within 1-2 business days for the West Coast and 3-5 business days for the Midwest and East Coast.
We do offer free shipping for United States orders over $60
Tracking information becomes available as soon as we process your order here at CBD Market and will be sent via a confirmation email. However, once the USPS takes custody of the package, shipment status updates are out of our control and are managed by the USPS. (Please note: USPS frequently skips status update steps, resulting in what appears to be no movement on their tracking page while in actuality your packaging is en route).
Contact us at 1-442-777-0177, 9am-5pm PDT if you have any questions throughout the order or shipping process.
CBD Oil Shipping Terms and Information
Any order that is over $60 will qualify for CBD free shipping, via USPS. For items being shipped within the U.S., you can select from:
- USPS First Class Mail
- This takes approximately 2 to 5 workdays across the country.
- The cost is $2.90-$7.90 depending on the weight of the package and on the delivery zip code.
- USPS Priority Mail
- This takes approximately 1 to 3 workdays across the country.
- The cost is $9.50-$24.40 depending on the weight of the package and on the delivery zip code.
- USPS Priority Mail Express
- This takes approximately 1 to 2 days in total.
- The cost is $15.20-$95.00 depending on the weight of the package and on the delivery zip code.
We also now provide international shipping to select countries! We currently ship to Australia, Puerto Rico, US Virgin Islands, and Guam. All international shipments cost a flat fee of $25.00 and can take up to 6-8 weeks depending on the country.
CBD Free Shipping
We want to make it easy for you to get the CBD items that you want, in a short amount of time. We also want to make the ordering process affordable for our clientele. Our minimum order purchase of $60 makes it simple for you to qualify for CBD oil free shipping. We have a wide variety of products at many different price points. If you’re a few dollars short of CBD oil delivery for no charge, simply add on an edible to try out, or something else you’ve been wanting to sample.
You can track your order using the tracking information that we provide you with your order confirmation. All information can be entered using USPS.com for accurate information.
If you feel that you need to return any of the items that were included in your shipment, please refer to our refund policy for more information.
At CBD.market we strive to limit our environmental impact by using the most eco-friendly materials available and minimize excess packaging by packing our orders efficiently. We use biodegradable packing peanuts made of organic starch that decompose in water leaving no toxic waste – we encourage all our customers to test this out for themselves!
The quality of the products that you receive is very important to us. That’s why we take great care with shipping CBD oil. Each package that goes out is packaged uniquely. Depending on the type of items that you have ordered, we used a variety of shipping items to get your items to you safely. This can include standard protection for glass in each package; corrugated cardboard boxes, bubble wrap and foam peanuts. An envelope with bubble wrap may be used for orders that do not contain glass.
If you do not receive your package on time or it is missing, you can email us at [email protected] with the heading: “Parcel Missing”. Please include your order number and any other information that you have available. This will help us figure out what went wrong. You can also call us at 1-442-777-0177, 9am-5pm PDT. If we cannot determine that your package is on its way, we will refund your money or issue another shipment, utilizing the CBD free shipping process.
Safe Packaging and Sending (COVID-19)
We value you and care about your health. Therefore, we have taken all precautions to ensure maximum safety when packaging and sending you goods.
Your Guide to Shipping CBD Products
Cannabis has gone mainstream, and business is, to put it bluntly, booming. As of this writing, marijuana products are fully legal in 16 U.S. states, Washington D.C., Guam, and Canada. Cannabis is legal for medical use and/or decriminalized in another 24 states. Marijuana remains illegal in only six U.S. states.
Cannabidiol or CBD, which is derived from the cannabis plant, is legal at the federal level. CBD products that comply with federal regulations can be sold in the vast majority of U.S. states. The logistics of eCommerce fulfillment for CBD oil and other CBD products continue to get easier. Now is a great time to grow a CBD business.
Shipping CBD lets you reach consumers who live in states where CBD products are hard to find in stores. If you run an eCommerce business that sells CBD oil or other CBD products, your growth prospects are good. The industry is predicted to hit $22 billion in sales by 2022.
However, a few states continue to prohibit CBD sales, and a patchwork of other regulations and carrier restrictions across the US can make shipping CBD a challenge. For these reasons, as of this writing, Red Stag Fulfillment doesn’t accept CBD products, but we are constantly monitoring the legal landscape and always evaluating whether to serve this growing and exciting industry. Here is a summary of what we’ve learned so far.
What Is CBD?
CBD is present in both marijuana plants and hemp plants. Unlike THC (short for tetrahydrocannabinol), CBD doesn’t have psychoactive properties. THC is the part of the marijuana plant that causes intoxication.
According to its supporters, CBD has a long list of health benefits, including pain relief, reduced anxiety, and even curing acne. However, because there were strict federal limits on the use of marijuana and hemp plants for scientific study until a few years ago, the evidence for uses of CBD is still coming in. However, early studies have shown that it can help combat insomnia and reduce inflammation in a topical ointment.
The most successful pharmaceutical application of CBD is for the treatment of severe forms of childhood epilepsy. A cannabidiol-based anti-seizure medicine is the first cannabis medication to get FDA approval.
Can You Mail CBD Oil?
CBD oil has a broad range of applications beyond merely medicinal. Manufacturers are producing everything from CBD-infused soda to CBD massage oil to CBD gummy bears.
Here’s what you need to know to make sure that your CBD order fulfillment complies with federal law.
The Hemp Farming Act of 2018
Under the Hemp Farming Act of 2018, legal CBD is defined as cannabidiol derived from strains of hemp that have less than 0.3% THC.
HEMP.—The term ‘‘hemp’’ means the plant Cannabis sativa L. and any part of that plant, including the seeds there- of and all derivatives, extracts, cannabinoids, isomers, acids, salts, and salts of isomers, whether growing or not, with a delta-9 tetrahydrocannabinol concentration of not more than 0.3 percent on a dry weight basis.”
– Agricultural Marketing Act of 1946, Sec. 297A (1), as amended by the Hemp Farming Act of 2018
CBD can be extracted from plants that contain higher levels of THC. However, products using CBD made from marijuana rather than hemp can only be legally sold in some places. In states where medical or recreational cannabis is legal, CBD products are less regulated. If you are interested in shipping CBD products across state lines, you’ll need to use only CBD refined from low-THC hemp.
One exception to the rule against shipping cannabis that contains significant levels of THC is farm feed made from the stalks or other parts of the plant. So, federal law allows cows to get high, just not humans.
Which Carriers Are Best for Shipping CBD?
In the states where marijuana is legal, you can sell a wide variety of CBD products in brick-and-mortar retail settings and cannabis delivery businesses deliver both CBD and THC products locally. This includes products that contain THC as well as CBD. However, if you are selling CBD online and shipping via carriers, you need to comply with carrier requirements and federal rules. You can’t mail a marijuana-derived product from Boulder to Denver, even though cannabis is legal throughout Colorado. You definitely can’t ship that product from Boulder to Boston. Sending CBD via one of the major carriers is highly regulated and even intrastate shipments are subject to carrier rules.
USPS CBD Mailing
In June 2019, USPS issued a revision to its Publication 52 to provide guidance on shipping CBD products through the mail. Federal regulations to implement the Hemp Farming Act of 2018 were released in March 2021, so look for a possible update to USPS policies to incorporate the federal rules.
For now, the USPS requires eCommerce businesses shipping CBD to follow all applicable federal, state, and local laws, including but not limited to the THC caps and the licensed grower requirements. Your business must keep paperwork showing this compliance. Contrary to earlier guidance, you don’t have to include a statement of compliance inside each package you ship.
UPS and Shipping CBD
UPS guidelines clearly state that the carrier will not ship any marijuana products or even pick up CBD products from a business that sells marijuana products. However, UPS does ship CBD and other hemp products, as long as you comply with federal law. If you send any other marijuana products via UPS, the carrier may throw out your shipment.
If you run a business that sells marijuana products as well as federally-sanctioned CBD items, you can still ship your CBD products via UPS. Simply use a third-party logistics company. That way, UPS will pick up from the warehouse, rather than your business location.
FedEx CBD Restrictions
FedEx is the only major carrier that still won’t ship CBD products and includes CBD on its list of prohibited items. However, it makes two exceptions: farm feed that contains cannabis plant materials and synthetic cannabinoids.
Rules for Shipping CBD Across State Lines
In the past, shipping CBD across state lines, especially when shipments traveled through states where it’s not legal, was hazardous. The Canna Law blog reported on a shipment of industrial hemp that was seized in Idaho in 2019. The shipment originated in Oregon, where cannabis is legal, it met the federal definition of legal industrial hemp, and was on its way to a Colorado company that makes CBD products. Because Idaho had not legalized cannabis (and still hasn’t), state authorities refused to let the shipment pass.
That incident happened before the USDA issued federal regulations to detail how to implement the law Congress passed in 2018. The new rules, which became official on March 22, 2021, should make the safe passage of 0.3% CBD products in interstate commerce easier.
Tips for ECommerce Businesses to Ship CBD Products
Lawmakers have repeatedly introduced bills to make cannabis legal at the federal level. However, it may take a while before cannabis legalization goes national. Until then, it can be tricky to figure out how to stay on the right side of the laws around shipping CBD.
Here are some things you can do to protect your business while participating in the booming market for CBD products:
- Know your suppliers. Make sure your suppliers have all relevant licenses for industrial hemp production. Obtain copies of their certifications and keep them in your files.
- Get your CBD products tested. Periodic lab tests will ensure that the THC level in your CBD products is within legal limits.
- If you’re considering selling food, drink, or supplements containing CBD, pay special attention to the FDA’s rules and regulations.
Arm yourself with knowledge about cannabis law as it evolves. Don’t let worries about shipping CBD slow the growth of your business.
More about shipping regulated items:
The information contained in this article is for general informational purposes only. Nothing in this article should be construed as legal advice or professional opinions. If you are considering manufacturing, buying, shipping, storing, or selling CBD products, you should not rely on the above information, but instead must make your own judgments regarding the legality of your proposed actions. Red Stag Fulfillment, LLC disclaims all liability with respect to actions taken or not taken based on the contents of this article. Contact a reputable attorney to obtain legal advice.